From boutique shops to enterprise platforms — we build secure, fast, beautiful online stores that convert browsers into buyers.
The Right Foundation
Your e-commerce platform is not just a website — it is your most important salesperson, working every hour of every day. The platform you choose and the way it is built determines whether it succeeds or fails.
£120bn
UK E-Commerce Market
The UK e-commerce market is worth over £120 billion annually — the third largest in the world. The opportunity is enormous for businesses with the right platform.
87%
Research Online First
87% of shoppers research products online before making a purchase, even if they eventually buy in-store. Your digital presence shapes their purchase decision.
69%
Abandon Due to Bad UX
69% of shoppers abandon their checkout due to poor user experience. Bad UX is not just frustrating — it is directly costing you revenue every single day.
7%
Lost Per Second of Delay
A 1-second delay in page load time reduces conversions by 7%. For a shop turning over £500k per year, that single second could cost you £35,000 annually.
Our E-Commerce Solutions
Whether you are launching your first online shop or migrating a complex enterprise catalogue, we have a solution sized and priced to match.
Starter
From £2,499
Up to 50 products with single page elegant checkout process, ideal for small shops and starting up.
Growth
From £POA
Up to 150 products with advanced filtering, promotional tools and deeper analytics. Built for established businesses with serious growth ambitions.
Enterprise
Custom Quote
Unlimited products, B2B pricing tiers, ERP and third-party API integrations. For businesses that need a platform as ambitious as they are.
What Every Shop Includes
These are not optional extras — they are the foundations that every Kentmedia e-commerce build includes as standard, regardless of tier.
PCI-DSS Level 1 compliant payments processing via Stripe — the world's most trusted payment infrastructure. Supports all major cards plus Apple Pay and Google Pay, with zero hidden transaction fees from us.
Over 60% of e-commerce purchases now happen on mobile devices. We design and develop mobile-first, ensuring the shopping and checkout experience is flawless on every screen size and operating system.
Real-time stock tracking across all product variants and SKUs. Automated low-stock alerts, out-of-stock management, and a clean back-end interface that makes managing your catalogue straightforward.
Product schema markup, fast page loads, clean URL structures, auto-generated XML sitemaps and full meta data control across every product and category page — all configured as standard from day one.
Abandoned cart recovery, guest checkout option, address autocomplete to reduce friction, clear order summaries and a streamlined multi-step checkout that minimises abandonment at every stage.
Sales dashboards, conversion funnel analysis, customer lifetime value tracking and full Google Analytics 4 integration. The data you need to make informed decisions about your business, not guesses.
E-Commerce Security
When a customer hands you their card details and personal information, they are placing an enormous amount of trust in your business. That trust is one of the most valuable things you possess — and it can be destroyed in an instant by a security breach.
At Kentmedia, security is not an afterthought. Every e-commerce platform we build is designed from the ground up with security as a first-order concern. We follow OWASP best practices, implement defence-in-depth strategies and use only proven, regularly-audited third-party services for sensitive operations such as payment processing.
We never store card data on your servers. Payment processing is handled entirely by Stripe, which holds PCI-DSS Level 1 certification — the highest standard in the payments industry. Your exposure to compliance risk is minimised by design, not by hope.
Stripe Payments
Stripe is the payment infrastructure underpinning some of the world's largest e-commerce businesses — Amazon, Shopify, and ASOS among them. It is not simply a payment gateway; it is a complete financial infrastructure platform that handles complex compliance, fraud detection and currency conversion automatically.
We chose Stripe because it offers the best developer experience, the most comprehensive feature set and — crucially — the strongest security posture available. Its PCI-DSS Level 1 certification means we can handle your customers' payment details without ever exposing your business to the risk of handling raw card data directly.
Stripe also provides powerful built-in tools for subscriptions, invoicing, refunds and dispute management — features that make running your online business significantly easier once you are live.
Visa / Mastercard / Amex
All major debit and credit cards
Apple Pay
One-touch checkout on iOS and Safari
Google Pay
Seamless checkout on Android and Chrome
BACS & SEPA
Bank transfer for B2B and EU customers
How It Works
A transparent, structured process that keeps you informed at every stage — from initial discovery through to a confident live launch.
We start with a thorough discovery session to understand your products, customers, competitors and commercial goals. We review your existing systems, discuss integrations and agree on the platform architecture that best fits your needs. Nothing is assumed — everything is documented.
Our designers create high-fidelity mockups of key pages — homepage, product listing, product detail, basket and checkout. We work through an iterative feedback cycle until you are completely satisfied with the visual direction before a line of code is written.
Our development team builds the approved designs into a fully functional, secure e-commerce platform. Payment integration, inventory management, SEO configuration and all agreed features are implemented and documented during this phase.
Before you see the site, we run a comprehensive test suite covering functional testing, cross-browser compatibility, mobile responsiveness, payment flows, security checks and performance benchmarking. We test every user journey end-to-end — including edge cases.
Launch day is planned and executed with precision. DNS migration, SSL verification, sitemap submission, analytics confirmation and a final round of live-environment testing all happen before we declare the project live. We remain on hand for 30 days post-launch to address any issues immediately.
Frequently Asked Questions
We build bespoke e-commerce solutions rather than working within the constraints of off-the-shelf platforms. Our custom approach means your shop is built precisely to your requirements, with no bloated plugins, no platform licence fees and no ceiling on what we can achieve. For clients with specific requirements around CMS ease-of-use, we can discuss hybrid approaches. We will always recommend the solution that best serves your long-term goals — not the one that is easiest for us to build.
Absolutely. Every e-commerce platform we build includes a clean, intuitive content management interface that allows you to add, edit and remove products, manage stock levels, process orders and apply discounts without any technical knowledge. We provide full training for you and your team at handover, along with a written guide and video walkthroughs for common tasks. You should feel completely confident managing your shop independently.
Yes — integration capability is one of the key advantages of building bespoke. We regularly integrate e-commerce platforms with accounting software (Xero, QuickBooks, Sage), ERP systems, fulfilment partners, email marketing platforms (Mailchimp, Klaviyo), CRMs and courier APIs. If the system you use has an API, we can almost certainly integrate with it. We will assess your integration requirements during the discovery phase and include any custom API work in the project scope.
We build all our e-commerce solutions with Stripe as the primary payment gateway, and we recommend it unreservedly. Stripe supports Visa, Mastercard, American Express, Apple Pay, Google Pay, BACS Direct Debit and SEPA transfers, covering the vast majority of how UK and European customers want to pay. If your business has a specific requirement for an alternative gateway such as PayPal or Worldpay, we can discuss whether integration is appropriate for your project.
Training is included as standard with every e-commerce project. We deliver a structured handover session — remote or in-person at your Kent premises — covering all aspects of managing your shop: adding and editing products, processing orders, issuing refunds, applying discount codes, reviewing your analytics dashboard and managing customer accounts. We also provide written documentation and recorded video walkthroughs so your team can refer back to the training material at any time.