Apple products, like the Apple iPod, iPhone and even the iPad, are known for their durability as well as the stability of their operations systems and processors. But there are times when you will experience problems or glitches with these products. It’s not unusual to hear people talk about or report iPad problems or even iPhone issues. But whom do you call if you experience a frozen iPad or a cracked iPhone LCD? No need to fret, we’ve listed down the most important numbers and contact details you need to save for reliable Apple 911.
1. Get an official Apple Expert to talk to you. The best way to have your Apple product checked is, of course, to head to the nearest Apple service center, where qualified technicians can take a look at your iPad or iPhone. Simply visit apple.com/support and click the product you want help with. You can even get help from an Apple expert by clicking on the “Apple Expert” box. You will need to provide your Apple ID, list down your iPad problems or your iPhone issues, as well as your contact details and the best time to call you and an Apple Expert will get in touch with you right away.
2. Avail of your complimentary phone support. All customers or buyers of Apple products (Macs, iPods, iPhones and iPads) are eligible for complimentary phone support for up to 90 days from the date of purchase. Apple iPod owners are allowed one support incident per unit, while Mac, iPhone and iPad users are allowed unlimited incidents. U.S. technical support for the iPod, Mac and iPad may be reached by calling 1-800-APL-CARE (1-800-275-2273), while technical support for the iPhone may be reached by calling 1-800-MY-IPHONE (1-800-694-7466). Residents of Canada may call 1-800-263-3394. There are also support numbers listed for technical support all over the world in the Apple website.
3. Use Apple’s Service Assistant. Apple has made things easier for all its customers with its special Service Assistant. By clicking on “Service Assistant” You can use Apple’s Service Assistant to determine whether your product is still covered by its warranty or by an Apple Care plan. You can do this by typing in the serial number of the Apple iPod, iPad or iPhone you own. From there, you can also search for the nearest Apple service center available or even look for the contact details of Apple’s technical support teams around the world.
4. Check blogs and websites dedicated to Apple products. If you experience minor problems with your iPod, iPhone or iPad, then you might be able to find solutions and help online. There are many bloggers who post different ways to reset your iPad or to restore your iPhone if you experience iPhone issues or iPad problems. Some sites even teach you how to change your iPad’s battery and hard drive or how to dismantle an Apple iPad. It’s always best to search online and see if you can solve your iPad or iPhone problems first before sending your Apple product to a repair center.
There’s no need to worry if your iPad suddenly crashes or if you experience iPhone issues. Try to search for solutions online first before deciding to contact the Apple support numbers we listed above.